Better Workplace Conference 2019

September 30–October 2
Whistler Conference Centre

Leadership. Well-Being. Safety.

 

Days Hours Minutes Seconds

Conference Overview

Employees who are engaged get a sense of passion, joy, and reward from coming to work. Does your staff come to work every day because they have to?

Create a better workplace and turn your “must come to work” employees into “want to come to work” employees.

Join us on September 30 to October 2, 2019, in Whistler, B.C. This is Canada’s foremost event dedicated to building Better Workplaces for the future.

Agenda

September 30October 1 October 2

Click on blue titles to read session details.

September 30

1:00 pm

Workshop 1:
The Working Mind: Employee Session

The Working Mind is an evidence-based training program designed to address and promote mental health and reduce stigma in the workplace. The course includes a self-assessment tool, healthy coping strategies and contact-based education. Modules include:

  • Mental health and illness in the workplace
  • Stigma and discrimination in the workplace
  • Warning signs
  • Self-care
  • Creating a supportive workplace
  • Practical application

Workshop attendees will receive a certificate of participation. Seating is extremely limited!

Jacqueline M. Mann

Jacqueline M. Mann

Registered Clinical Counsellor

Sponsored by:

1:00 pm

Workshop 2:
Operationalizing Workplace Mental Health: Strategy to Action

While there are many components to a successful Psychological Health and Safety Management System (PHSMS), a program will not work without the buy-in of leaders and champions within an organization.

In this session we will operationalize workplace mental health to dig into common pain points, challenges, and opportunities organizations face. This ranges from how to create an atmosphere where employees feel safe, how to support employees who are healthy, and how to support employees when they need help. When it comes to workplace mental health this can be challenging as employees and leaders lack training, lack confidence, and don't know what to do. This session will build your confidence and abilities to address workplace mental health by:

  • strengthen your ability to have conversations with employees about mental health
  • understanding what to do when an employee needs help
  • building coaching and leadership tools to positively support a mentally healthy workplace
  • develop coping skills that can facilitate your resiliency
Bill Howatt

Dr. Bill Howatt

Chief of Research, Workforce Productivity
The Conference Board of Canada

1:00 pm

Workshop 3:
The Feedback Friendly Workplace

Feedback promotes better awareness, which leads to better choices and ultimately generates better results. And yet many of us don’t feel comfortable or confident giving feedback (or receiving it!). In this workshop you will:

  • Explore the role of feedback in driving performance and engagement in the workplace
  • Shift your mindset for giving, seeking and receiving feedback
  • Build your skills in providing specific, consistent feedback
  • Apply a simple, easy-to-remember model to practice giving positive or reinforcing feedback, and constructive or redirecting feedback
Nicole Pitt

Nicole Pitt

Senior Manager,
The Niagara Institute

October 1

7:30 a.m.

Registration and Continental Breakfast

8:00 a.m.

Welcoming Remarks from Presenting Partner

Bryan

Bryan Benjamin

Vice-President
The Conference Board of Canada

Sponsored by:

8:15 a.m.

Opening Remarks from the Co-Hosts

Charles Boyer

Charles Boyer

Senior Network Manager, Workplace Health
The Conference Board of Canada

Charles Boyer

Monika Slovinec D'Angelo

Director, Health, Healthcare and Wellbeing
The Conference Board of Canada

Bill Howatt

Dr. Bill Howatt

Chief of Research, Workforce Productivity
The Conference Board of Canada

8:30 a.m.

Plenary Session 1
Ensuring Psychologically Safe Leadership

The National Standard of Canada for Psychological Health and Safety in the Workplace states that organizations shall establish and sustain processes to ensure leaders have the training and skills to “prevent psychological harm, promote psychological health of workers, and address problems related to psychological health and safety.” Does this sound complex or expensive? It no longer needs to be. Learn how to leverage the Psychologically Safe Leader Assessment to align with the requirements of the standard, and more importantly, support the ongoing development of psychologically safe leaders.

	
Mary-Ann Baynton

Mary Ann Baynton

Program Director
Great-West Life Centre for Mental Health in the Workplace

Sponsored by:

Canada Life

9:15 a.m.

Why Stories?

Why do we need stories in the workplace? Is this just a woo-woo idea? Doug will kick off with powerful examples that show why stories work, how they work, and how they can make a difference in your organization.

	
Doug Keeley

Doug Keeley

CEO and Chief Storyteller,
STORIES RULE!

9:30 a.m.

Fitness Break

09:45 a.m.

Concurrent Sessions—Set A (please select one)
A1- Mental Health in the Workplace: Effective Strategies to Promote Psychological Safety
A2- Equipping Your Future Leaders


It is well recognized that the mental health problems of employees affect themselves and their families, but these problems can also exert strong negative influences in the workplace and even reduce company profitability. This presentation covers efforts by the Mental Health Commission of Canada (MHCC) to understand and address these critical social and economic challenges. The Opening Minds of the MHCC has emphasized evidence-based policies and strategies from its inception and has been actively involved in the development and promotion of programs that can effectively address stigma, mental health literacy and health promotion. The results of a decade of these initiatives will be presented, including the programs that exist, evidence that has been gained, and insights into key practical strategies that can be used in to address mental health in the workplace.

Keith Dobson

Dr. Keith Dobson

Professor, Clinical Psychology
University of Calgary

As organizations evaluate how to build a workplace culture that motivates, engages and develops a diverse workforce, it is important to consider what future leaders expect and desire from employers.

The workforce is comprised of five generations (Traditionalist, Baby Boomer, Gen X, Millennial and Gen Z). Each of these cohorts possesses unique identities that translate into different behaviours and expectations in the workplace. It is important for leaders to be able to tap into the values and expectations of each generation in order to increase levels of engagement. Higher levels of engagement result in greater employee wellness, team collaboration and retention.

This interactive 60 minute presentation explores how generational identities translate into behaviours as they relate to three organizational factors – loyalty, authority and work styles - with a particular focus on younger employees. Canadian research on Gen Zs will be shared, comparing and contrasting differences with Millennials. We will emphasize strengths that younger generations bring to the workplace and areas for support and development as you build future leaders pipeline.

A model of organizational engagement will be provided to use to evaluate your current talent and leadership practices. The session will wrap up with tips to engage younger employees.

At the end of this session, participants will be able to:

  • State the values and expectations of Gen Zs within the context of a multigenerational workforce
  • Define how Millennials and Gen Zs are different
  • State the areas of strength and support required for future leaders
  • Explain how generational identities translate into behaviours in the workplace
  • Identify how leaders are pivotal in creating engagement
  • Apply engagement tips

 

Giselle Kovary

Giselle Kovary

President and Co-Founder
n-gen People Performance Inc.

As organizations evaluate how to build a workplace culture that motivates, engages and develops a diverse workforce, it is important to consider what future leaders expect and desire from employers.

The workforce is comprised of five generations (Traditionalist, Baby Boomer, Gen X, Millennial and Gen Z). Each of these cohorts possesses unique identities that translate into different behaviours and expectations in the workplace. It is important for leaders to be able to tap into the values and expectations of each generation in order to increase levels of engagement. Higher levels of engagement result in greater employee wellness, team collaboration and retention.

This interactive 60 minute presentation explores how generational identities translate into behaviours as they relate to three organizational factors – loyalty, authority and work styles - with a particular focus on younger employees. Canadian research on Gen Zs will be shared, comparing and contrasting differences with Millennials. We will emphasize strengths that younger generations bring to the workplace and areas for support and development as you build future leaders pipeline.

A model of organizational engagement will be provided to use to evaluate your current talent and leadership practices. The session will wrap up with tips to engage younger employees.

At the end of this session, participants will be able to:

  • State the values and expectations of Gen Zs within the context of a multigenerational workforce
  • Define how Millennials and Gen Zs are different
  • State the areas of strength and support required for future leaders
  • Explain how generational identities translate into behaviours in the workplace
  • Identify how leaders are pivotal in creating engagement
  • Apply engagement tips

 

Giselle Kovary

Giselle Kovary

President and Co-Founder
n-gen People Performance Inc.

10:45 a.m.

Fitness Break

11:00 a.m.

Concurrent Sessions—Set B (please select one)
B1- Virtual-Care – Teladoc
B2- Concurrent Session B2—Safety

Session description coming soon.

Session description coming soon.

12:00 p.m.

Lunch

1:00 p.m.

Concurrent Sessions—Set C (please select one)
C1- PTSD – Impact On the Workplace
C2- Concurrent Session C2—Safety

Post-traumatic stress disorder (PTSD) is most often linked to combat and first responder occupations. You wouldn’t think of your everyday co-workers as prime candidates to encounter PTSD related symptoms, when they are, in fact, likely to have experienced an event in their lives that has affected them. In this session, we’ll be looking at the symptoms, signs, and occupational effects of PTSD as well as the solutions and supports that are proven most effective in the workplace. We will look at how this affects both you and those you work with and ways to improve the workplace experience where impacted by PTSD.

Giselle Kovary

Dr. Craig Gosse

Occupational Psychiatrist and Chief of Occupational Psychiatry
Homewood Health

Session description coming soon.

2:15 p.m.

Fitness Break

2:45 p.m.

Stories To Fuel Leadership

In his second session, Doug will show the power of using stories as a leader to engage people and create powerful connections with them.

	
Doug Keeley

Doug Keeley

CEO and Chief Storyteller,
STORIES RULE!

3:00 p.m.

Plenary Session 2
See Something. Say Something.

Candace has developed a plethora of mantras throughout her 19 years in the safety industry – but none are as powerful, effective, or as energizing as her See Something. Say Something. call to action. Candace uses her own experiences to encourage her audience to join her by ‘logging into life’ and actively seek out situations where speaking up changes a life for the better. Perhaps this is reminding someone to buckle up, or simply asking someone how they are doing.

Candace believes that it’s the little things done daily that facilitate huge changes. She reminds people that until we achieve ZERO injuries, we can each do ‘one thing safer’ each day and make a difference. This is a challenge accepted by audiences around the world.

Speaking up isn’t easy, and peer pressure is a reality in our workplaces and can cause us to remain silent. Candace encourages her audience to tap into their “courage to care,” and to act on it, with the realization that each and every day, we all have the capacity to change a life – or maybe even save one.

	
Candace Carnahan

Candace Carnahan

Motivational Speaking Inc.

4:30 p.m.

Plenary Session 3
The Five Question Leader

Managers and leaders find themselves stuck in three vicious circles. They are frustrated by teams that have become over dependent on them. They’re overwhelmed by the amount of work they have to do. And they are disconnected from their own Great Work—the work that has impact, the work that has meaning.

Sound familiar?

Breaking out of those vicious circles is simpler than you might think. Mastering five essential questions can help managers and leaders increase the focus, courage and resilience they need to have more impact in the work they do.

In this practical, interactive and engaging keynote, participants will:

  • Discover the three vicious circles that keep managers—and their teams—stuck
  • Learn the five core questions they need so they (and those they lead) can focus on the work that matters
  • Get three quick-to-master techniques to ask a question well (it’s harder to do than it sounds!)
  • Find the Best Coaching Question in the World (and it has just three words)
  • Understand how to apply the New Habit Formula to convert insight into new, sustainable behaviours
Michael Bungay Stanier

Michael Bungay Stanier

Founder and Chief Executive Officer,
Box of Crayons

5:00 p.m.

Stories To Fuel Culture

Modern business are the first human tribes to not use stories intentionally. Doug will show how to use stories as the glue that binds your culture.

	
Doug Keeley

Doug Keeley

CEO and Chief Storyteller,
STORIES RULE!

5:15 p.m.

Day 1 Adjourns

5:45 p.m.

Networking Reception

Good people. Good food. Great connections. Don’t spend the weekend talking only business. We’ve put together a menu with the Whistler Conference Centre’s chefs that’s sure to get you talking. Really get to know your fellow delegates and the exhibitors by sharing in food and drink.

Using fresh, locally grown ingredients, the Whistler Conference Centre’s menus are designed to be both innovative and sustainable. Feed your body. Fuel your mind. Grow your network.

Sponsored by:

Canada Life
October 2

7:30 a.m.

Continental Breakfast

8:00 a.m.

Opening Remarks from the Co-Hosts

Charles Boyer

Charles Boyer

Senior Network Manager, Workplace Health
The Conference Board of Canada

Charles Boyer

Monika Slovinec D'Angelo

Director, Health, Healthcare and Wellbeing
The Conference Board of Canada

Bill Howatt

Dr. Bill Howatt

Chief of Research, Workforce Productivity
The Conference Board of Canada

8:15 a.m.

Putting Stories To Work

Doug will kick off the day with some of his favorite stories to engage and inspire and share practical ideas on how to collect stories and put them to work.

	
Doug Keeley

Doug Keeley

CEO and Chief Storyteller,
STORIES RULE!

8:30 a.m.

Plenary Session 4
TD Presents: The Walrus Talks Inclusion

The Walrus is a forum for Canada's conversation. The Walrus provokes new thinking and sparks conversation on matters vital to Canadians. The Walrus is invested in the idea that a healthy society relies on informed citizens. The Walrus Talks is a national series of events about Canada and its place in the world. Each event offers thoughtful and inspiring thinking from a range of perspectives. The Walrus Talks Inclusion will feature five speakers who will explore the theme of inclusion and how employers can create a better workplace of the future for people with disabilities.

Through The Ready Commitment, TD Bank Group is The Walrus' national inclusion partner, supporting conversations that will lead towards a more inclusive tomorrow.

Sponsored by:

9:30 a.m.

Fitness Break

9:45 a.m.

Concurrent Sessions—Set D (please select one)
D1- Workplace Well-being: Moving from Strategies to Experiences
D2- Concurrent Session D2 - Leadership/Safety

The building blocks and foundational pieces to a healthy workplace strategy cannot be overlooked. Organizations need senior leadership commitment, they need a plan, they need to implement and manage their initiatives, and they need to measure results. While this is critical, what at times can get lost is the employee experience. What is the experience of employees onboarding, charting their careers, and off-

boarding your organization? What is their mental health and well-being experience? This was a key outcome of our last Council on Workplace Health and Wellness meeting and during this session we will explore how to make mental health and well-being feel real in an organization to enhance the employee experience.

Bill Howatt

Dr. Bill Howatt

Chief of Research, Workforce Productivity
The Conference Board of Canada

Session description coming soon.

10:45 a.m.

Fitness Break

10:45 a.m.

Plenary Session 5
The Power of Perception: Building a Breakthrough Mindset

If we can’t see where it is we need to go, what are our chances of getting there? If your team or your members can’t see where you’re going, what are the chances they’ll get onboard?

In navigating change, and overcoming the challenges that come with it, we need to address the foundation; the root cause of why we often get stuck or disengaged, and that is, how we perceive change in the first place.

Key Takeaways

  • An understanding of the incredible importance of mindset, and how perception is the most important factor when it comes to limiting, or improving, our performance.
  • Specific tools and techniques to help break through the barriers that limit us.
  • How to develop strategies to counter inevitable setbacks that always come when pursuing big goals.

 

Howatt

Warren Macdonald

Change Coach and Motivational Speaker

11:45 a.m.

Stories Rule!

Doug will close with a few favourite stories to send us off inspired and focused on making stories rule in our workplaces.

	
Doug Keeley

Doug Keeley

CEO and Chief Storyteller,
STORIES RULE!

12:00 p.m.

Closing Remarks

Bryan

Bryan Benjamin

Vice-President
The Conference Board of Canada

12:15 p.m.

Conference Adjourns

September 30October 1 October 2

Tickets

Conference

Early Bird Rate
(Expires June 30)

$1,295

$995

Register

Workshop*

Optional pre-conference Workshops are available to Conference attendees only.


$295

Request

*Limited spaces available. Reserve your spot now.

Trail hiking in a temperate forest

Photo: Tourism Whistler/Justa Jeskova

Who's Speaking?

Michael Bungay Stanier

Founder and Chief Executive Officer, Box of Crayons

Mary-Ann Baynton

Mary Ann Baynton

Program Director
Great-West Life Centre for Mental Health in the Workplace

Doug Keeley

Doug Keeley

CEO and Chief Storyteller, STORIES RULE! 

 Giselle Kovary

Giselle Kovary

President and Co-Founder
n-gen People Performance Inc.

Nicole Pitt

Nicole Pitt

Senior Manager, Facilitation and Program Delivery
Niagara Institute

Warren Macdonald

Warren Macdonald

Change Coach and Motivational Speaker

Other Speakers

Benefits of Attending

Network with wellness professionals at the top tiers of their organizations at this event. The Council of Workplace Health and Wellness includes members from some of the biggest organizations in Canada, including TELUS, Loblaws, Air Canada, Fraser Health, WorkSafeBC, Government of Canada and more. Let’s build a path forward together.

One Conference. Three Great Experiences

Your story doesn’t end with the closing remarks. Strengthen the connections you made at the conference with some adventure, exploring, or relaxation. We are working hard to bring you the final details for The Better Workplace Conference’s extracurricular events. Here is a sneak peak at what we have planned! Please note, each experience is three hours long and will be at your own expense. These tours will begin at approximately 1:00 p.m. on October 2. We recommend grabbing a bite to eat prior to arriving for your experience.

Speech bubble icon with three dots inside

Go Take a Hike


Waterfall Explorer Tour

Good leaders know when to follow. In this case, follow your guide on a hike to discover breathtaking waterfalls and spectacular scenery. Lace your boots tight, grab your camera, and come gather stories to bring home.

Please ensure you appropriately dress for the weather. Transportation will be provided from The Westin Resort and Spa. Please arrive 15 minutes before departure.

Piece of paper icon with two lines

Fly Through the Trees

Ziptrek Bear Tour

Safety doesn’t have to be boring—strap in for an exhilarating zipline adventure. Zip through an old-growth rainforest on five lines connected by suspension bridges, boardwalks, and trails. Helmets and harnesses are provided, and absolutely mandatory. You can even rent a helmet-mounted GoPro to prove to your team how brave you are.

Please ensure you appropriately dress for the weather. Transportation will be provided from The Westin Resort and Spa. Please arrive 15 minutes before departure.

Icon of a pair of headphones

Take Care of Yourself

Scandinave Spa

Please ensure you bring your bathing suit and suitable footwear. Transportation is not included, but a short taxi ride will get you there. Please see the front desk at The Westin Resort and Spa for assistance.

Woman sitting on a rock with a lake and mountains in the background

Photo: Tourism Whistler/Mike Crane

Presenting Partner

Canada Life

Sponsors

Walrus
TD
Mental Health Commission of Canada bilingual logo

Exhibit Sponsor


Location

Photo: Joern Rohde/insight-photography.com

Conference Venue

Whistler Conference Centre
4010 Whistler Way
Whistler, BC, V8E 1J2

HOTEL AND ACCOMMODATIONS

The Westin Resort & Spa, Whistler
4090 Whistler Way
Whistler, BC, V8E 1J3
(604) 905-5000

Shuttle Service

We’re happy to be providing conference delegates with a complimentary shuttle service from Vancouver Airport to The Westin Resort and Spa, Whistler on Monday, September 30th and from The Westin Resort and Spa, Whistler to Vancouver Airport on Wednesday, October 2nd. Check back for shuttle times and further details.

Conference fees don't include accommodations. Please contact the hotel directly at 1 888-634-5577 for reservations. Be sure to mention The Conference Board of Canada - Better Workplace Conference 2019 to receive the preferred rate of $189.00. You are also able to reserve online by clicking here. Please note the cut off for reservations within the room block is August 30, 2019. Cancellations made 30 days or less prior to arrival are non-refundable.



Photo: Tourism Whistler/Mike Crane

Program or Registration Questions?

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© Copyright 2019 The Conference Board of Canada*
255 Smyth Road, Ottawa ON K1H 8M7 Canada
*Incorporated as AERIC Inc. Agreement No. 40063028


The details of this event are subject to change. Please revisit this page periodically for updated information.